FAQ

Help center

Frequently Asked Questions

Everything you need to order, press, and love your DTF and spangle transfers.

1–3 daysDTF turnaround
No minimumsOrder a single transfer
Free shippingOn orders over $100
Rush availableSame & next day

Ordering & products

What is a DTF transfer?

DTF (direct-to-film) is a full-color print on film with an adhesive layer. You press it onto a garment with a heat press, and it bonds into the fabric. It handles fine detail, gradients and any number of colors.

What is a spangle transfer?

Spangle transfers are made of small reflective sequin-style dots that catch the light. They're popular for team, school and spirit wear. Spangle orders take 3–5 business days to produce.

Will DTF work on my fabric?

DTF works on cotton, polyester, blends, canvas and denim, on both light and dark garments. If you're pressing something unusual (nylon, rain jackets, heat-sensitive fabrics), email us first and we'll advise.

What sizes do your transfers come in?

Sizes are measured on the longest side of the design:

Size Longest side Price (full color)
Pocket 3.5–4 in $2.00
Youth 8.5 in $4.50
Adult 11 in $5.00
XL Adult 12 in $5.50

Need a size not listed? Note it when you send your files. Anything larger than 12 inches should be ordered as a gang sheet.

What is a gang sheet?

A gang sheet is one 22.5-inch-wide sheet that you fill with as many designs as fit. You pay by length, starting at $10 for 22.5 x 12 in, up to $100 for 22.5 x 120 in. It's the most affordable way to order many designs or sizes at once. Use our Gang Sheet Builder to lay out your sheet online.

Is there a minimum order?

No. You can order a single transfer.

Will my transfers come cut?

Orders of 15 or fewer individual prints ship cut. Larger orders ship rolled and uncut; when time allows, we cut them into 12 x 22 in sheets.

Artwork & files

What file types do you accept?

PNG, or vector files (PDF, AI, EPS, SVG).

What makes a file print-ready?
  • Transparent background (anything that isn't transparent will print)
  • At least 300 DPI at the size you want printed 
  • Sized to the final print size, or include your dimensions when you send it
  • No low-resolution images pulled from the internet; they print blurry
How do I send my artwork for a custom order?

Place your order, then email your files and approximate print dimensions to hello@teeshirtstransfers.com. Include your order number so we can match it quickly. For gang sheets, upload your designs directly in the Gang Sheet Builder.

Can you design or fix my artwork?

Yes. If your file isn't print-ready or you need a design created, there's a $25 art fee. Orders that need art work take up to 10 business days instead of 1–3 business days.

Can I print designs I found online or licensed logos?

Only if you own the design or have permission to print it. By submitting files, you confirm you have the rights to reproduce the artwork. We may decline orders that appear to infringe copyright or trademarks.

Turnaround, rush & shipping

How fast will my order ship?
Order type Ships within
DTF, print-ready art 1–3 business days
Spangle 3–5 business days
Art not print-ready or needs design up to 10 business days
Rush – Same Day (by 11 am CST, Mon–Fri) Same business day
Rush – Next Day (by 5 pm CST, Mon–Fri) Next business day

Turnaround is production time. Delivery time depends on the shipping method you choose at checkout.

How do rush orders work?

Choose a rush option when you order and send print-ready artwork right away. Rush orders placed after the cutoff or on a weekend move to the next business day. For example, a Next Day rush placed Monday at 5:15 pm ships Wednesday. If your art needs work from us, we refund the rush fee and ship within our standard turnaround.

Do you offer free shipping?

Yes, on orders over $100. Premium Printing Club members get free ground shipping on orders over $75.

Do you offer local pickup?

Yes. There is an option to choose local pick up before you check out.

Do you ship outside the U.S.?

Yes, to Canada.

My tracking hasn't updated. Is my order lost?

USPS tracking can lag, so give it a few days. A package is considered lost after 15 business days in the postal system; after that, contact us and we'll help. We can't send a replacement before then, and we aren't responsible for carrier delays.

What if I entered the wrong address?

Double-check your address at checkout. If a package comes back to us because of an incorrect or incomplete address, you'll need to pay shipping to send it again.

Pressing & care

What settings do I use?
DTF Spangle
Temperature 280–300°F 280–315°F
Pressure Heavy Heavy
Time 10–15 sec, then 5–7 sec second press 12 sec
Peel Hot Warm

Full step-by-step directions are on our Pressing Instructions page.

Do I need a heat press, or can I use a household iron?

We recommend a heat press, because DTF and spangles need heavy, even pressure. A household iron usually doesn't get hot or press evenly enough. 

My transfer is lifting or not sticking. What do I do?

If the film lifts when you open the press, cover it with parchment paper before pressing. If the design isn't sticking, you likely have cold spots or uneven pressure: rotate the garment and press again for 5–10 seconds. Still stuck? Email us and we'll troubleshoot with you.

A spangle dot moved. Is it ruined?

No. Use tweezers to place the dot back before pressing.

How should finished shirts be washed?

Wait 24 hours before the first wash. Wash inside out in cold water, tumble dry low or hang dry, and skip fabric softener.

How long do DTF prints last?

When pressed correctly, DTF prints hold up for 50+ washes without cracking or peeling. 

Pricing, discounts & samples

Can I try your transfers before placing a big order?

Yes. Request a free sample, limited to one per customer. You pay only shipping.

Do you have a discount for first-time customers?

Use code HELLO20 for 20% off your order. It doesn't combine with wholesale pricing or the Printing Club discount.

What is the Premium Printing Club?

Our monthly VIP membership for regular customers. Members get:

  • 30% off every order, applied automatically
  • Free ground shipping on orders of $75+
  • At least one mystery freebie print in every order
  • A store gift card on your birthday

Pause or cancel anytime from your account. The Printing Club discount isn't valid on wholesale accounts. Join the Printing Club

Do you offer wholesale pricing?

Yes, for businesses ordering in volume. Apply for a wholesale account.

What payment methods do you accept?

Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay and Shop Pay. You can also split your payment with Sezzle or Shop Pay Installments at checkout.

Do you sell color charts?

Yes. Our Spangle Color Book ($15) and Color Chart ($5) help you pick exact colors before ordering.

Returns & help

Can I return or cancel my order?

Because every transfer is printed to order, we can't accept returns or refunds unless a product is defective.

What if my transfers arrive defective?

Email hello@teeshirtstransfers.com with your order number and photos of the issue, and we'll make it right. 

How do I reach you?

Still have questions?

We're happy to help with files, sizing, or pressing.

Email us Get a free sample